...
Microsoft Dynamics 365
Finance
Finance
  • Finance
  • • Enables efficient management of financial processes
  • • General Ledger, Accounts Payable, Accounts Receivable
  • • Budgeting and Forecasting
  • • Fixed Assets
  • • Cash and Bank Management
  • • Financial Reporting (Management Reporter)
Supply Chain
Supply Chain
  • Supply Chain
  • • Optimizes inventory and ensures efficient operations.
  • • Procurement and Sourcing
  • • Inventory and Warehouse Management
  • • Production Control (Manufacturing)
  • • Sales and Distribution
  • • Product Information Management
  • • Transportation Management
Commerce
Retail & E-commerce
  • Retail & E-commerce
  • • Seamless management of retail operations, sales, and customer experiences.
  • • Point of Sale (POS)
  • • Channel Management
  • • Customer Loyalty Programs
  • • Product Recommendations & Personalization
Business
Human Resources
  • Human Resources
  • • Employee Records and Self-Service
  • • Recruitment and Onboarding
  • • Benefits and Compensation
  • • Payroll Integration (customizable for local laws)
  • • Performance Management
Business
Project Management
  • Project Operations
  • • Tracks project costs, billing, and performance.
  • • Project Planning and Management
  • • Resource Scheduling
  • • Time and Expense Tracking
  • • Project Accounting and Invoicing
Business
Asset Management
  • Asset Management
  • • Manage machines, equipment, and factory maintenance.
  • • Plan and automate preventive and corrective maintenance.
  • • Optimize asset life cycle, reduce downtime and repair costs.
  • • Schedule maintenance jobs and resources.
Business
Service Management
  • Service Management
  • • Separate module, sometimes linked with SCM but focuses on after-sales services.
  • • Manage customer service, repairs, warranties, and service agreements.
  • • Handle service orders, dispatch technicians, and monitor service tasks.
  • • Improve customer satisfaction and service efficiency.
Business
Expense Management
  • Expense Management
  • • Part of Finance module, often linked to HR for employee-related expenses.
  • • Automate expense approvals, policies, and integration with payroll/accounting.
  • • Control costs and ensure compliance with company policies.

Microsoft Dynamics 365 ERP offers several key benefits: